Delivery Policies for Menu Folders
Free Delivery in Thailand, when purchasing menu covers up to 1,000฿ with these choices:
Menu cover delivery within Thailand
Delivery by Thailand Post EMS or Kerry Express or Flash Express for Thailand with in 1-3 working days depending on destination (20kg. weight limited for EMS and 25kg. for Kerry Express)
Menu cover delivery for areas outside Bangkok
Delivery by Transport Services for area outside Bangkok. Mostly overnight delivery (Yes, it's pretty fast! But it depends on the precise destination area and how easy it is to contact the customers - So the correct mobile phone number and being reachable is key. Courier/delivery staff will call you (Thai). Please note, these companies have no tracking system.
Quick delivery of menu covers for Bangkok area / abroad
Quick delivery by motorcycle service [Grab/ Lalamove] for Bangkok area only. This will be free of charge up to 100฿. If the delivery fee up to 100฿, the customer has to pay the excess. Moreover, DHL Express is provided for international shipping which is very fast and convenient, the delivery fee depends on country destination. [please contact menufolder.com team for more information]
www.menu1folder.com shop mostly chooses the service of Kerry Express and Flash Express *Please note, delivery services can be subject to changed, as appropriate.
Menu1folder will despatch good daily at 2-3pm (Monday-Friday)
If customers place order after 2pm, the goods will be sent the next day.
** Some Menu Cover styles/models need to be assembled/prepared, so the delivery date might be 1-2 days after placing the order.
Cash on Delivery (COD) payment
If a customer wishes to pay Cash on Delivery (COD), this services of Kerry Express with be needed, with a service fee amounting to 3% of the order amount, such fee to be paid by buyers.
** Please note, Goods is full price for COD payment (No Discount price)**
Products damage from delivery
Menu 1 Folder uses good quality packaging, appropriate for the weight and size of the menu cover ordered. The seller will not be held responsible for any damage that occurs during or as a result of delivery.
Customers may return Menu Covers within 7 days of receiving the goods, and must use a courier or service with a tracking system, such as Kerry Express. The returned products must be in good condition. The seller will refund the full amount on or shortly after receiving the products.
- In case of Free delivery products (when purchase price of menu covers up to 1,000฿), the return delivery cost will be paid by buyers.
- When the buyer pays the delivery fee on despatch, the seller will bear the cost of return delivery. (The customer and the seller each pay once.)